New AI agent turns simple text instructions into behavior-based customer engagement flows, from segmentation and content creation to performance tracking.
LEWES, DE, UNITED STATES, September 18, 2026 /EINPresswire.com/ — NoimosAI, an autonomous AI marketing platform developed by AGOS LABS TECHNOLOGIES LTD, today announced the launch of Customer Engagement Agent, a new AI agent designed to automate the creation, execution, and optimization of behavior-based customer engagement flows.
With Customer Engagement Agent, marketers can describe what they want to accomplish in natural language, and the AI designs a complete flow including audience conditions, triggers, timing, branching logic, and email content. Users review and approve the proposed flow before it goes live, while performance, conversions, and goal completion can be tracked after launch.
Reducing the Complexity of Customer Engagement
Building personalized customer journeys has traditionally required marketers to manually configure segments, behavioral triggers, conditional branches, messaging, delivery timing, and performance measurement across marketing automation and CRM platforms.
This complexity can make sophisticated lifecycle marketing difficult to execute, particularly for individuals, startups, and small marketing teams. As a result, businesses may rely on basic welcome emails or broad campaigns rather than adapting communication to each customer’s behavior and lifecycle stage.
Customer Engagement Agent was developed to reduce this operational burden by allowing marketers to communicate their strategy in plain language while AI handles the underlying workflow configuration.
For example, a user can instruct NoimosAI to “send a product guidance email to free-trial users who have not logged in for three days.” Customer Engagement Agent can then propose the target audience, timing, branching conditions, subject line, email copy, and overall flow. Once reviewed and approved by the user, the flow can be activated.
Key Features of Customer Engagement Agent
• AI-Generated Engagement Flows: Creates complete workflows from text instructions, including audience conditions, waiting periods, branches, and email content. Existing flows can also be modified through natural-language instructions.
• Behavior-Based Segmentation: Combines customer actions such as registration, purchases, cancellations, and product usage with attributes including plan, industry, and customer status to determine the appropriate audience.
• On-Brand Email Content and Templates: Generates subject lines, email copy, calls to action, and branded email templates based on campaign objectives and brand guidelines. Multilingual generation enables businesses to manage communications for different markets within the same workflow.
• End-to-End Delivery and Performance Tracking: Manages campaign execution and tracks engagement, conversions, goal completion, and performance across individual workflow branches.
Customer Engagement Agent is designed for independent professionals, startups, small and medium-sized businesses, and marketing or CRM teams seeking to run more personalized customer engagement programs without spending significant time manually building workflows.
“Customer Engagement Agent lets marketers focus on the customer experience they want to create, while AI handles the complexity of building and operating the workflows,” said Kosuke Yokoyama, CEO of AGOS LABS TECHNOLOGIES LTD.
Extending NoimosAI Across the Customer Lifecycle
Customer Engagement Agent works alongside NoimosAI’s existing AI agents for market and competitor research, SEO and GEO, content creation, social media management, PR, creative production, and performance analysis.
The addition expands NoimosAI beyond customer acquisition and content distribution into post-acquisition engagement, enabling marketing activities across research, acquisition, content, customer engagement, and analysis to be managed within a single AI-powered platform.
Customer Engagement Agent is now available as part of NoimosAI. A seven-day free trial is available.
About NoimosAI
NoimosAI is an autonomous AI marketing platform developed by AGOS LABS TECHNOLOGIES LTD. Specialized AI agents work together across market research, competitor analysis, SEO/GEO, content creation, social media, PR, conversion optimization, creative production, customer engagement, and performance analysis, enabling businesses to plan and execute marketing activities from a unified platform.
For more information, visit NoimosAI’s official website.
Eito Orii
AGOS LABS TECHNOLOGIES LTD
+81 90-5660-0517
pr@noimosai.com
Visit us on social media:
LinkedIn
Instagram
Facebook
YouTube
TikTok
X
Legal Disclaimer:
EIN Presswire provides this news content “as is” without warranty of any kind. We do not accept any responsibility or liability
for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this
article. If you have any complaints or copyright issues related to this article, kindly contact the author above.
Media gallery
